Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Portage (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Service discount

Health insurance

Paid time off

Dental & vision insurance

Job summary

Stonebriar Auto Services in Portage, MI is hiring for full-time and part-time Guest Service Advisor positions within the Jiffy Lube Multicare network. You will greet guests, discuss vehicle service needs, and help guests select appropriate services, all while ensuring safety and efficiency.

A valid driver’s license is required and customer service skills are essential. We offer a competitive wage, discounts on services, and opportunities for career growth.

Qualifications

• No prior automotive experience required.
• Must have a valid driver’s license.
• Ability to explain vehicle services to guests clearly.

Responsibilities

• Consult with guests to determine needed services.
• Suggest diagnostic and service options to guests.
• Maintain a safe, friendly, and efficient service area.
• Provide outstanding guest service and uphold company standards.

Skills

Customer service

Communication

Teamwork

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!

We look forward to hearing from you!