Customer Service Advisor, FS

Mister Car Wash, Inc.; Houston (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

Mister Car Wash, Inc. in Houston is seeking a Customer Service Advisor to join our frontline team. You will engage with customers, recommend services, and create memorable experiences while maintaining a clean appearance.

You will interact with customers with a friendly, energetic approach, providing outstanding hospitality and teamwork in varying conditions. This role requires standing, lifting up to 50 lbs, and a willingness to be active outdoors.

Qualifications

• Outgoing personality and strong people skills.
• Ability to connect with customers and listen effectively.
• Detail oriented with pride in work and service quality.

Responsibilities

• Engage with customers and build trusting relationships.
• Recommend products and services that meet customer needs.
• Create memorable customer experiences with a positive attitude in every interaction.
• Help maintain cleanliness and appearance of the location.
• Follow safety procedures and policies at all times.

Skills

Outgoing personality

People skills

Listening skills

Customer connections

Attention to detail

Team player

Job description

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head