Customer Service Advisor - East Main St

Inspired Performance Auto Jiffy Lube; Tupelo (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

Inspired Performance Auto Jiffy Lube is seeking a Customer Service Advisor (CSA) to be the face of the shop. You will greet customers, explain service recommendations, and ensure every guest leaves with peace of mind. This role blends customer service, light automotive work, and sales support, with full training through Jiffy Lube University.

No prior automotive experience is required. The position offers on-site work in Tupelo, MS, with comprehensive training provided.

Qualifications

• Greeting customers and clearly explaining service recommendations.
• Ability to perform oil changes, tire pressure, fluid checks and inspections.

Responsibilities

• Greet customers and clearly explain service recommendations.
• Perform Jiffy Lube Signature Service Oil Changes (oil/filter replacement, tire pressure, fluid checks, inspections).
• Operate the POS system, handle transactions, and answer phones.
• Maintain shop cleanliness and assist with stocking supplies.
• Follow safety procedures and service protocols.
• Deliver fast, friendly, and professional customer experiences.

Skills

Customer service

Sales support

Communication

Teamwork

Tools

POS system

Job description

Description

The Customer Service Advisor (CSA) is the face of Jiffy Lube. CSAs greet customers, explain service recommendations, and ensure every guest leaves with peace of mind. This role combines customer service, light automotive work, and sales support. No prior automotive experience is required. We provide full training through Jiffy Lube University.

Requirements

• Greet customers and clearly explain service recommendations
• Perform Jiffy Lube Signature Service® Oil Changes (oil/filter replacement, tire pressure, fluid checks, inspections)
• Operate the POS system, handle transactions, and answer phones
• Maintain shop cleanliness and assist with stocking supplies
• Follow safety procedures and service protocols
• Go the extra mile to deliver fast, friendly, and professional customer experiences
• Present a clean, well-groomed, and professional appearance in accordance with Jiffy Lube uniform standards