Automotive Service Advisor & Writer — Customer-Focused Auto Care
Jiffy Lube
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Benefits offered by this job
Job summary
Jiffy Lube is seeking Service Advisors to create a positive guest experience and deliver top customer satisfaction. You will explain services, capture needs, and offer tailored options while following Jiffy Lube standards.
Comprehensive training is provided through Jiffy Lube University, with opportunities for advancement and industry accreditation. Starting pay ranges from $16 to $19 per hour plus bonus pay, with benefits including health coverage, paid time off, uniforms, and a supportive team
Qualifications
- Minimum 1 year of dealership/automotive shop/quick lube experience.
- Demonstrated ability to deliver exceptional customer service.
Responsibilities
- Provide exceptional customer service to Jiffy Lube guests.
- Understand the full range of Jiffy Lube products and services.
- Capture guest needs and provide updates throughout the process.
- Offer tailored options for automotive needs.
- Provide impartial advice on time and mileage recommendations.
- Perform oil changes and basic maintenance tasks as required.
Skills
Tools
Job description
Jiffy Lube is seeking Service Advisors to create a positive guest experience and deliver top customer satisfaction. You will explain services, capture needs, and offer tailored options while following Jiffy Lube standards.
Comprehensive training is provided through Jiffy Lube University, with opportunities for advancement and industry accreditation. Starting pay ranges from $16 to $19 per hour plus bonus pay, with benefits including health coverage, paid time off, uniforms, and a supportive team
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