Customer Service Advisor - Dothan, AL

Stonebriar Auto Services LLC; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Service discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC in Dothan, AL is hiring for full-time and part-time Guest Service Advisor positions at Jiffy Lube Multicare. You will interact with guests to identify needed services and ensure a high-quality experience.

Responsibilities include advising on diagnostic needs, maintaining a safe work area, and delivering exceptional guest service in a lively team environment. Comprehensive benefits are offered, including insurance and time off.

Qualifications

• Experience in customer service or guest-facing roles is preferred but not required.
• A valid driver’s license is required.

Responsibilities

• Consult with guests to determine or suggest diagnostic and mechanical services.
• Maintain a safe, efficient work environment while delivering outstanding guest service.

Skills

Customer service

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

Responsibilities

• The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles.
• All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment.

Requirements

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.

We look forward to hearing from you!