Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Owensboro (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Service discount

No labor charge

Health insurance

Dental insurance

Vision insurance

Paid time off

Life & disability insurance

Job summary

Stonebriar Auto Services is seeking a Guest Service Advisor to assist guests with identifying diagnostic and service needs and to ensure a positive, efficient experience at our Jiffy Lube Multicare location.

The role emphasizes customer service, clear communication, and teamwork in a fast-paced automotive service setting; both full-time and part-time opportunities are available in Owensboro, KY, with a focus on delivering exceptional guest experiences.

Qualifications

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Ensure safe and efficient work while providing an outstanding guest service experience and contributing to an energetic and fun working environment.

Skills

Customer service

Communication skills

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

Responsibilities

• The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles.
• All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment.

Requirements

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.

We look forward to hearing from you!