Customer Service Advisor - Chattanooga TN

Stonebriar Auto Services LLC; Chattanooga (TN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Discount on services

No labor charge

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisors for full-time and part-time shifts at Jiffy Lube Multicare. You’ll discuss vehicle servicing needs with guests, recommend solutions, and ensure a safe, efficient workflow while delivering top-notch guest service.

A valid driver’s license is required. Automotive service experience is preferred but not essential, with opportunities for career growth and competitive benefits.

Qualifications

• Current and valid driver’s license required.
• Experience in automotive service environment preferred but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed.
• Ensures work is performed safely and efficiently while delivering outstanding guest service.
• Contributes to an energetic and fun working environment.

Skills

Driver's license

Guest service

Customer service

Communication

Teamwork

Problem solving

Job description

We’re seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America’s leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America’s fastest-growing Jiffy Lube franchise and we’re hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver’s license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!