Customer Service & Administrative Support

Sea Breeze Food Service, Inc.; Jacksonville (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Ongoing training

Mentoring

Career growth opportunities

Job summary

Sea Breeze Food Service, Inc. is seeking a friendly, professional Customer Service & Administrative Support to join our Jacksonville front office. This role is the first contact for visitors, clients, and callers, ensuring a welcoming and efficient reception.

You will handle front desk tasks, data entry, ordering changes, and support other departments, with opportunities to learn new skills. Proficiency in MS Office and experience in a food distribution setting are valued.

Qualifications

• Previous experience in a customer service role.
• Strong verbal and written communication.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience in a Food Distribution setting is a plus.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and friendly manner.
• Answer phone calls and route them to the appropriate department.
• Maintain a clean, organized, and welcoming reception area.
• Support the team with clerical tasks such as data entry, receiving, and filing.
• Taking orders and making changes to existing orders as needed

Skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Tools

MS Office

Retalix/AS400

Job description

Job Title: Customer Service & Administrative Support

Location: Sea Breeze Food Service

Reports to: Credit Manager

Job Type: Full-Time

Job Summary

We are looking for a friendly, professional, and organized Customer Service Representative to join our team. This role is the first point of contact for visitors, clients, and callers, ensuring a welcoming and efficient front office. In addition to basic reception duties, the role offers the opportunity to learn and develop additional skills, supporting various departments and gaining exposure to different aspects of the business.

Key Responsibilities

Front Desk Management

Greet and assist visitors, clients, and employees in a professional and friendly manner.

Answer phone calls, route them to the appropriate department.

Maintain a clean, organized, and welcoming reception area.

Support the team with clerical tasks such as data entry, receiving, and filing.

Taking orders and making changes to existing orders as needed

Qualifications

Skills & Experience

Previous experience in a customer service or customer-facing role is required.

Strong communication skills, both verbal and written.

Excellent organizational skills and attention to detail.

Ability to multitask and work in a fast-paced environment.

Experience working in a Food Distribution type setting is a plus.

Personal Attributes

Friendly, approachable, and professional demeanor.

Eagerness to learn and take on new responsibilities.

Ability to work both independently and as part of a team.

Technical Skills

Basic knowledge of MS Office (Word, Excel, Outlook).

Experience working with Retalix/AS400 a plus.

Familiarity with office equipment (phones, copiers, printers, fax machines).

Schedule

Monday–Thursday 8AM - 5PM with 1 hour lunch and Sunday 10-5

Closed: Weekends, Thanksgiving, and Christmas

Why Join Us?

At Sea Breeze Food Service, we invest in our people and their growth. While you’ll start in this role, you’ll have the opportunity to take on new challenges, develop new skills, and contribute to various projects across the company. We provide ongoing training, mentoring, and a supportive environment where you can expand your career.