Customer Service Admin & Data Coordinator

Tmc Transportation, Inc; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Tmc Transportation, Inc. is seeking a Customer Service Assistant to provide administrative support within the Customer Service department.

The role focuses on assisting with load entry, managing reports, and coordinating communications with drivers and consignees. The ideal candidate will have a high school diploma, strong Microsoft Office skills, excellent interpersonal abilities, and the capacity to stay organized in a fast-paced, high-volume environment.

Qualifications

• High School Diploma required.
• Proficient in Microsoft Office and 10-key data entry.
• Strong interpersonal and communication skills.
• Detail-oriented with strong problem-solving abilities.
• Courteous but assertive telephone manner.
• Ability to thrive in a fast-paced environment and manage stress.

Responsibilities

• Provide back-up assistance to the Customer Service Representative for load entry.
• Maintain various management reports on a periodic basis.
• Perform pre-calls for delivery appointments and driver communications.
• Provide information to customers and redirect inquiries as needed.
• Other duties as assigned.

Skills

Microsoft Office

10-key

Interpersonal skills

Problem solving

Telephone etiquette

Work under pressure

Education

High School Diploma

Job description

Tmc Transportation, Inc. is seeking a Customer Service Assistant to provide administrative support within the Customer Service department.

The role focuses on assisting with load entry, managing reports, and coordinating communications with drivers and consignees. The ideal candidate will have a high school diploma, strong Microsoft Office skills, excellent interpersonal abilities, and the capacity to stay organized in a fast-paced, high-volume environment.