Customer Service

Home Depot; Johnstown (Cambria County); On-site; USD 33,000 - 48,000; Full time

Job summary

The Home Depot in Johnstown, PA is hiring Customer Service/Sales associates to deliver fast, friendly service by actively seeking out customers to assess their needs and provide product information. Team members greet, qualify, recommend and close sales across departments, maintain in-stock conditions, keep areas clean and safe, and follow safety policies.

Equal Opportunity Employer, welcoming applicants from all backgrounds and ensuring a safe shopping environment for customers and staff alike.

Qualifications

• Provide fast, friendly service by actively seeking out customers to assess their needs.
• Greet customers, qualify needs, recommend products and close sales.
• Maintain in-stock condition, keep areas clean, shop-able and safe.

Responsibilities

• Assist customers by learning products using our tools and providing information to facilitate sales.
• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition and ensure areas are clean, shop-able and safe.
• Follow safety policies and training, report hazards to the Manager on Duty.
• Coordinate with Department Supervisor and other departments.

Skills

Customer service

Sales

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.