Customer Service/Sales

Home Depot; York (York County); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in York, PA is seeking a Customer Service/Sales associate to provide fast, friendly service by helping customers assess their needs and offering product information to support sales. You will greet customers, qualify requests, recommend solutions, and work with department teams to maintain clean, in-stock aisles and a safe shopping environment.

This role emphasizes teamwork, safety training, and attentiveness to customer satisfaction across Building Materials, Décor, Tools and

Qualifications

• Customer service and sales orientation
• Ability to learn product information and assist customers effectively
• Teamwork and safety awareness

Responsibilities

• Greet customers and assess their needs to provide appropriate assistance
• Qualify requests, recommend products, and close sales where appropriate
• Maintain in-stock conditions and keep areas clean, safe, and shop-able
• Collaborate with department teams and supervisors to ensure smooth store operations

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.