Customer Service

Home Depot; Butler (Butler County); On-site; USD 21,000 - 28,000; Full time

Job summary

Home Depot is seeking a Customer Service/Sales associate to deliver fast, friendly service by actively engaging customers, assessing needs, and guiding them to complete a sale. You will learn product information to recommend and close projects, while keeping the department organized and safe.

Responsibilities include maintaining stock, keeping areas clean and shop-able, and following safety policies to protect customers and teammates in a busy retail environment.

Responsibilities

• Provide fast, friendly service and assess customer needs.
• Learn products and explain them to customers to sell projects.
• Maintain in-stock condition and ensure safety and cleanliness.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.