Customer Service

US Tech Solutions; Chesapeake (VA); On-site; USD 20,664 - 27,552; Full time

Job summary

A technology service provider in Chesapeake is looking for a CW_On-Site Services Specialist to assist with mail operations. The job requires excellent customer service skills and the ability to lift up to 50 pounds. Candidates must be attentive to details and able to handle repetitive tasks. Responsibilities include opening and sorting mail, tracking work hours, and assisting supervisors as needed. The position may start as a 3-month contract with potential for a permanent role.

Qualifications

• Excellent customer service skills are required.
• Must be able to sit and/or stand for extended periods.
• Attention to detail is critical for this role.

Responsibilities

• Open and prepare mail for scanning.
• Sort and deliver mail throughout the department.
• Keep hourly tracking of completed work.
• Maintain respectful and polite interaction with clients.
• Assist the supervisor with required tasks.

Skills

Attention to detail

Customer service

Ability to lift 50 pounds

Reliable transportation

Ability to work overtime

Job description

Only 3 months contract , may turn full time perm.

CW_On-Site Services Specialist. IMS Ops /(Customer Service)

Excellent Customer service with internal customer is expected.

The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. Person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning. Must possess the ability to sit and/or stand for extended periods of time as required. Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks. Candidate needs to be able to lift up to 50 pounds. Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation. Employee will be working the same schedule as the employee's in the department. Additional overtime hours may be needed with little to no notice depending on the work flow.

Responsibilities

• Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
• Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
• Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
• Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
• Employee is to maintain the efficient work atmosphere while working in the department as to know distract other employees.
• Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
• Employee needs to be respectful and polite to all personnel and Clients while in the building.

Comments/Special Instructions Attached Documentation:No record(s) found.

Thanks ,

Asma Khan Suri

Additional Information

All your information will be kept confidential according to EEO guidelines.