Customer Service

TopBuild Corp.; Bellmawr (NJ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Life & Disability Insurance

Employee Assistance Program

Job summary

SPI in Bellmawr, NJ, is hiring a Customer Service Representative to support order fulfillment and provide product information to customers. You will work with Outside Sales Reps, Production, Insides Sales, Credit, and Delivery to ensure accurate and timely service.

Ideal candidates have 1–2 years in customer service, strong math and communication skills, and a professional, engaging demeanor. Local duties include light lifting and standing; benefits are provided.

Qualifications

• Minimum 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information.
• Maintain positive rapport with customers and deliver world-class service.
• Collaborate with Outside Sales Reps, Production, Insides Sales, Credit and Delivery to fulfill orders.
• Review dealer orders and system-generated acknowledgments accurately.

Skills

Customer service

Communication

Problem solving

Team player

Math basics

Job description

## Customer ServiceApply: Bellmawr, NJ: Full time: Posted Today: R-124504**About Your Future with SPI**Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a *“Great Place to Work”* of value to you? Look no further! At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.**Job Description****Your Responsibilities**In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.* Ability to maintain a positive rapport with customers, providing world class service.* Exemplary customer service skills, analytics and problem- solving skills.* Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.* Any other duty, task, or responsibilities as assigned.**Your Qualifications*** Minimum of 18 years of age.* If operating a vehicle for company purposes, a valid driver's license is required.* 1- 2 years of experience in a customer service role.* Ability to perform basic math calculations.* Personable, enthusiastic and engaging personality.* Excellent communication skills, both verbal and written.**Travel Requirements**Type of Travel Required: Local Amount of Travel Required: <10%**Physical Requirements**This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties. **Your Benefits**We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:* Competitive Compensation* Medical, Dental and Vision* Strive Wellness Program* 401(k) Matching* Paid Holiday and Paid Time Off (PTO) for all positions* AssuredExcellence: minimal to no cost medical care and prescription drugs* Flexible Spending Accounts (FSA): Healthcare and Dependent care* Health Spending Account (HSA): with employer contribution* Life & Disability Insurance* Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.* Employee Referral Bonus* Paid Military Leave* Tuition Reimbursement* Length of Service Award**Compensation Range**$20.00 - $40.00 *To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.*