Customer Sales Representative

Fort Freight; Muskegon (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability & Life Insurance

401K

Flexible schedule

Paid time off

Job summary

Fort Freight in Muskegon, MI is seeking a driven Sales Representative to expand our customer base in transportation and logistics. You will identify opportunities, build relationships with shippers, and convert prospects into long‑term customers.

The role requires proactive outreach, effective communication, and a collaborative approach with operations and carrier sales to support service and profitability.

Qualifications

• Minimum 1 year of sales or business development in transportation, supply chain, or logistics brokerage.
• Strong communication and relationship-building skills.
• Willingness to initiate conversations and outbound prospecting.
• Self-motivated, competitive, and goal-oriented.
• Bachelor's degree preferred but not required.
• Onsite in Muskegon, MI preferred; remote candidates within Michigan considered.

Responsibilities

• Identify and pursue prospective customers to build a book of business.
• Build a consistent pipeline through phone outreach, email, referrals, networking, and other prospecting efforts.
• Develop relationships with shippers that foster long-term relationships and growth.
• Work with internal operations teams and carrier sales to support service and profitability.
• Negotiate pricing and service terms while supporting business growth.
• Maintain accurate prospect, customer, and sales activity within company systems.

Skills

Sales experience

Relationship building

Outbound prospecting

Communication

Organization

Team collaboration

Education

Bachelor's degree preferred

Tools

CRM software

MS Office

Job description

About the Role

Fort Freight is seeking a driven Sales Representative to help expand our customer base and support continued business growth. This position focuses on developing new relationships, identifying transportation opportunities, and converting prospects into long-term customers.

If you’re driven, competitive, and energized by the challenge of turning conversations into opportunities, this role offers the chance to advance your sales career and make an immediate impact at a growing company.

What Your Day Will Look Like:

• Identify and pursue prospective customers to build a book of business
• Build a consistent pipeline through phone outreach, email, referrals, networking, and other prospecting efforts
• Develop relationships with shippers that foster long-term relationships and growth
  
• Work together with internal operations teams and carrier sales to support service and profitability
• Negotiate pricing and service terms while supporting business growth
• Maintain accurate prospect, customer, and sales activity within company systems

What We're Looking For:

• 1+ year of sales or business development in transportation, supply chain, or logistics brokerage required.
• Strong communication and relationship-building skills.
• Comfortable initiating conversations and conducting outbound prospecting.
• Self-motivated, competitive, and goal-oriented.
• Strong organization and follow-through.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Bachelor's degree preferred, but not required.
• We prefer this position to be based onsite in our Muskegon, MI office, but we are also open to qualified remote candidates located within Michigan or within reasonable driving distance for occasional in-person collaboration.

Why Join Fort?

• Comprehensive medical, dental, and vision plans
• Company-paid disability and life insurance
• 401K plans
• Flexible schedule
• Paid time off & company holidays

Additional information:

• This is a non-exempt role under FLSA and is overtime eligible