Customer Sales Manager, Grand Rapids, MI

Kraft Heinz Company; United States; Remote; USD 102,000 - 128,000; Full time

Job summary

An innovative company is seeking a Customer Sales Manager to drive sales and execute strategies across various categories. This role is vital for managing relationships with retail partners and achieving revenue objectives. You will be responsible for leading sales activities, ensuring optimal shelving, and delivering category management expertise. The position offers a dynamic environment where you can leverage your customer-first mentality and analytical skills to influence business growth. If you are passionate about making a significant impact in a fast-paced sales environment, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Flexible Work Arrangements

401k

Employee Assistance Program

Qualifications

• Proven experience in customer management and retail sales for a CPG company.
• Ability to manage a business process with at least $60MM in revenue.

Responsibilities

• Own end-to-end business plans with retail customers and drive sales growth.
• Achieve promotional revenue objectives and maintain business documentation.

Skills

Customer management

Account management

Retail sales management

Interpersonal skills

Analytical skills

Negotiation skills

Autonomous work

Tools

Microsoft Office

IRI

Spark

Job description

Customer Sales Manager, Grand Rapids, MI

Customer Sales Manager, Grand Rapids, MI

Apply locations Virtual, USA time type Full time posted on Posted 2 Days Ago job requisition id R-92087

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $60MM in revenue with SpartanNash as a vital member of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Due to customer connectivity, we would require this role to be located in or around Grand Rapids, MI.

Essential Functions & Responsibilities

• Own end to end business plans with our retail customers, SpartanNash.
• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth.
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving.
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories.
• Work cross functionally with our Retail Execution Manager on key instore execution all assigned category objectives.
• Maintain files and business documentation to thoroughly detail business transactions.

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company.
• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $60MM of business.
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives.
• Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities.
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively.
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
• Willing to travel 5-10% out of the area as needed.

Work Environment & Schedule

This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations.

Physical Requirements

Physical demands include but not limited to:

• Willingness to drive and/or travel as needed.
• Operate a computer and view screens for ~100% of work schedule.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Compensation

New Hire Base Salary Range: $102,100.00 - $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments.
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training.
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs.
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability.

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.