Customer Sales Lead- Dollar General

Kraft Heinz; Tennessee; On-site; USD 142,000 - 177,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Company holidays

Flexible work arrangements

Wellbeing programs

401k

Job summary

Kraft Heinz in Nashville is seeking a Customer Sales Lead to own and drive the sales plan for Dollar General and related categories. You will manage P&L for covered areas, lead cross-functional teams, and execute pricing and promotional strategies to hit revenue and market share goals.

The role requires strong financial acumen, a customer-first mindset, and the ability to travel 10-20% as needed. Salary range listed: $141,500 to $176,900 with a performance-based bonus.

Qualifications

• Experience in customer management, account management, and/or retail sales management for a CPG company.
• Experience with Dollar General or large retail chain customers is ideal (book of business >$50M).
• Reside in the Nashville geography or be open to relocation.
• Strong financial acumen with understanding of profit and revenue drivers.

Responsibilities

• Partner with the customer to understand their business and market.
• Achieve promotional revenue objectives and implement pricing strategies.
• Own customer P&L for the respective categories of coverage.
• Build and maintain Kraft Heinz business through profitability, share gains, and revenue targets.
• Coordinate cross-functional planning with Category Leadership, Supply Chain, Finance and Shopper Marketing.
• Mentor and coach a dotted line report with development plans.

Skills

Customer management

Account management

Retail sales management

CPG industry

Book of business >$50M

Job description

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! This Customer Sales Lead (CSL) position perfectly embodies that ambition, as you will own and be responsible the sales execution of $210M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). The CSL serves the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities & driving effort tied to improving our financial & market share profile. The CSL aims to deliver revenue and share objectives, pursue business strategies to of growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Own customer P&L for the respective categories of coverage.
• Builds and maintains Kraft Heinz business through proven results measured by profitability achievement, share gains, revenue targets, trade forecasting, new and core item introductions/distribution
• Leverages available resources and scale to elevate executional excellence across cross‑functional business planning in Category Leadership, Supply Chain, Finance and Shopper Marketing
• Mentors, manages, and coaches a dotted line report through assessment of talent, providing constructive and timely feedback, along with practical development plans.

Expected Experience & Required Skills

• Be consistent across the job posting, interview, assessments, and the job itself
• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Previous experience with Dollar General or other large retail chain customer with a book of business over +$50 million is ideal.
• Reside in the Nashville geography or open to relocation.
• Proven skills embodying a customer‑first mentality for effective customer management and selling to achieve objectives
• Strong financial competence - understanding of profit and revenue drivers and analysis with a proficiency in deploying trade
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

Willing to travel 10-20% out of the area as needed

Work Environment & Schedule

This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.

New Hire Base Salary Range:

$141,500.00 - $176,900.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

Benefits:

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs.
• Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Nashville Office

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Applicants that require accommodation in the job application process may contact [e-mail] for assistance.