Customer Sales Manager – Dollar General

The Kraft Heinz Company; Goodlettsville (TN); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid time off

Wellbeing programs

Job summary

The Kraft Heinz Company is seeking a Customer Sales Manager in the Nashville area to own and execute selling activities with Dollar General, driving revenue growth and market share. You will manage a $210M revenue portfolio, collaborate cross-functionally, and lead pricing, promotions, and shelving initiatives to deliver strategic objectives.

Ideal candidates bring proven customer management experience, a track record in desk ownership of $50M+, and willingness to travel 10–20% as needed.

Qualifications

• Proven experience in customer management, account management, and/or retail sales management for a CPG company.
• Experience owning a desk of at least $50M in business.
• Residence in the Nashville area or willingness to relocate.
• Strong customer-first mindset with autonomous work style within a CBT framework.

Responsibilities

• Partner with the customer at all levels to understand business, marketplace, and growth opportunities.
• Achieve New Item Authorization, Distribution, and Base Business objectives including revenue and share growth.
• Lead price and promo execution; manage fix fees for store openings/renovations.
• Maintain documentation of business transactions and manage customer P&L and financial models.

Skills

Customer management

Account management

Retail sales management

P&L management

Cross-functional collaboration

Negotiation

Data analysis

Microsoft Office

Job description

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for grocery categories selling execution of $210M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities & driving efforts tied to improving our financial & market share profile. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities:

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Lead fix fee tracking in regard to new store openings and renovations
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Maintain files and business documentation to thoroughly detail business transactions
• Manage customer P&L and financial accounting model.

Expected Experience & Required Skills:

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $50M of business
• Reside in the Nashville geography or open to relocation.
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
• Willing to travel 10-20% out of the area as needed

Work Environment & Schedule:

• This position is considered a normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements: Physical demands include but not limited to

• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.

New Hire Base Salary Range:

$104,200.00 - $130,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family’s needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial - 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

Nashville Office

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.