Customer Sales Lead

Kraft Heinz Company; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Join Kraft Heinz as a Customer Sales Lead where you'll be instrumental in driving joint business growth strategies with leading retailers. You will lead cross-functional teams, manage financials, and foster strong relationships while focusing on operational excellence. This role offers a robust opportunity to grow within a dynamic company dedicated to innovation and inclusion.

Benefits

401k

Health Insurance

Flexible Work Arrangements

Paid Time Off

Employee Assistance Program

Qualifications

• Proven experience in account sales with top-tier retailers.
• Strong leadership skills with the ability to engage stakeholders.
• Experience in building customer relationships, preferably in a CPG environment.

Responsibilities

• Lead cross-functional teams to execute account strategies and plans.
• Manage P&L responsibility and all account financials.
• Develop strong customer relationships to drive growth.

Skills

Leadership

Quantitative Analysis

Communication

Negotiation

Job description

Here at Kraft Heinz, our US Sales team aspires to be an indispensable partner with a growth and winning mindset, acutely focused on superior execution every day. This is our guiding compass to grow something great and make life delicious!

We are looking for an insight-driven, proactive, and motivated leader to join our team as a Customer Sales Lead. As part of the Customer Business Team, the Customer Sales Lead will own Kraft Heinz joint business growth efforts, strategy & investment choices, cross-functional initiative development, and execution with excellence. Reporting to the Director of Sales, this position will identify & address new and existing business opportunities for our business teams. If you seek to grow to your full potential, this is an incredible opportunity to support our largest customer and grow our beloved brands!

Essential Functions & Responsibilities

1. Lead cross-functional team to develop and execute specific account strategies, joint business plans and deliver execution with excellence. Deliver against customer & Kraft Heinz unit, sales, profit and execution targets.
2. Serve as omnichannel thought leader responsible for developing strategies, executing key initiatives, and achieving short and long-term targets through the application of Kraft Heinz omni capabilities.
3. Liaise cross-functionally to improve operational disciplines, such as forecasting and supply planning, with a strong understanding of in-store executional excellence and related metrics.
4. Own P&L responsibility for the business across the account and manage all account financials including margin, trade deployment, and forecasting.
5. Develop strong customer relationships to enable both customer category and Kraft Heinz growth.
6. Lead major business reviews, joint business planning, line reviews, and “top‐to‐top” meetings.
7. Mentor, manage, & coach cross-functional partners and sales analysts through focus on team building, talent development and succession planning.
8. Harness the power of diversity – thinking, background, and experience.
9. Strong financial competence inclusive of previous experience delivering a P&L, proficiency in deploying trade, financial forecasting, and understanding of profit and revenue drivers.

Qualifications

1. Proven experience leading brands or account sales & building customer relationships with top tier retailers.
2. Strong leadership skill with ability to envision the future, engage/enroll stakeholders, & execute with excellence.
3. Strong quantitative and analytical capabilities with ability to sell with data, turning insights into action.
4. Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization.
5. Strong financial competence, including proficiency in deploying trade and understanding of financial drivers.
6. Strong negotiation skills and persuasive selling skills.
7. Significant experience in building customer relationships, preferably in a CPG environment.

Work Environment & Schedule

This position is considered a normal office environment with limited travel or visits to external locations. Offices are open workspaces. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations.

Physical demands include but not limited to

• Willingness to drive and/or travel as needed.
• Operate a computer and view screens for the majority of work schedule.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that support our diverse workforce and their families, aligning with Kraft Heinz’ strategy and values.

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future. We offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that promote a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. For reasonable accommodation requests, contact [e-mail].

ABOUT US

Kraft Heinz is a global food company with a rich heritage. We deliver iconic and emerging brands worldwide, focusing on innovation and consumer obsession to disrupt the food industry. Our culture of ownership, agility, and curiosity drives us forward as we nourish the world and lead the future of food.

WHY US

We grow our people to grow our business. We challenge the ordinary, celebrate wins and failures, and invest in your purpose and potential, leaving a lasting impact on your career and our company.

INCLUSION MATTERS TO US

Everyone is welcome at our table. We value diverse backgrounds and perspectives, fostering inclusion and belonging through various initiatives and programs.