Customer Sales Associate: In-Store Experience & Outreach

Buddy's Home Furnishings; Cartersville (GA); Sur place; USD 16 531 - 20 664; Temps partiel

Résumé du poste

Buddy's Home Furnishings in Cartersville, Georgia is seeking a Customer Sales Associate to enhance customer satisfaction in-store. You will be responsible for greeting customers, handling sales, and ensuring that all store records and promotional materials are organized.

The role also requires answering phones, maintaining showroom standards, and participating in outbound telemarketing. The ideal candidate possesses strong communication skills and a commitment to customer service.

Qualifications

• Must be able to communicate effectively in person and over the telephone.
• Must be able to explain product features and rental terms.
• Must be able to work overtime.

Responsabilités

• Assist customers in-store and via phone.
• Maintain showroom appearance to company standards.
• Handle clerical functions and create price tags.

Connaissances

Excellent phone skills

Intermediate math skills

Organizational skills

Outils

VersiRent computer program

Description du poste

Position Title: Customer Sales Associate

Reports to: General Manager

Status: Hourly

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities

• Acquire and Maintain Customers
• Clerical functions, including but not limited to office management and file maintenance
• Create price tags
• Customer payments and data entry in VersiRent computer program
• Greets customers and facilitates in-store sales
• Inbound/Outbound sales calls
• Maintain professional appearance
• Maintains showroom appearance
• Resolves customer service concerns as they arise
• Responsible for answering phones
• All other duties deemed necessary for effective store management
  
  
  

Essential Requirements

• Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
• Build and maintain files to company standards and policy
• Intermediate math skills
• Excellent phone skills
• Must be able to explain product features and benefits
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be organized
• Must be able to work overtime
  
  
  

General Physical Requirements

• Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
• Stooping, bending, pulling, climbing, reaching and grabbing as required