Customer Sales Associate

Buddy's Home Furnishings; Lawrenceville (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

Buddy's Home Furnishings in Lawrenceville, Georgia is seeking a Customer Sales Associate to enhance customer satisfaction and manage in-store experiences. This role involves answering phones, maintaining organized customer files, and assisting with promotional materials.

The successful candidate will handle clerical functions, initiate outbound calls, and resolve customer issues while ensuring the showroom maintains company standards.

Qualifications

• Must be able to read, write and communicate effectively in person and over telephone.
• Must be able to explain product features and benefits.
• Must be able to work overtime.

Responsibilities

• Acquire and maintain customers.
• Handles clerical functions and office management.
• Greets customers and facilitates in-store sales.

Skills

Excellent phone skills

Intermediate math skills

Organizational skills

Job description

Position Title: Customer Sales Associate

Reports to: General Manager

Status: Hourly

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities

• Acquire and Maintain Customers
• Clerical functions, including but not limited to office management and file maintenance
• Create price tags
• Customer payments and data entry in VersiRent computer program
• Greets customers and facilitates in-store sales
• Inbound/Outbound sales calls
• Maintain professional appearance
• Maintains showroom appearance
• Resolves customer service concerns as they arise
• Responsible for answering phones
• All other duties deemed necessary for effective store management

Essential Requirements

• Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
• Build and maintain files to company standards and policy
• Intermediate math skills
• Excellent phone skills
• Must be able to explain product features and benefits
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be organized
• Must be able to work overtime

General Physical Requirements

• Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
• Stooping, bending, pulling, climbing, reaching and grabbing as required