Customer Sales Associate

Elevation Global Inc; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Elevation Global is seeking a Customer Sales Associate to deliver exceptional service while driving sales. You will engage customers, understand their needs, and guide them through the purchase journey with strong product knowledge and effective communication.

Responsibilities include processing transactions, maintaining knowledge of promotions, upselling, handling inquiries, and coordinating with inventory teams. A high school diploma is required, with preference for 1+ years in retail sales.

Qualifications

• High school diploma or equivalent.
• 1+ years experience in retail sales.
• Familiarity with POS systems.
• Experience with CRM software.
• Strong communication and active listening skills.
• Proven problem solving abilities.
• Knowledge of effective sales techniques.
• Ability to work well in a team and manage time effectively.
• Background in sales, customer service, or marketing.

Responsibilities

• Engage with customers to understand their needs and provide appropriate product recommendations.
• Process sales transactions accurately and efficiently using POS systems.
• Maintain thorough knowledge of products and promotions to assist customers effectively.
• Upsell and cross-sell products to maximize sales opportunities.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Manage orders and coordinate with inventory or supply chain teams as needed.
• Handle payments and ensure accurate cash handling procedures.
• Implement promotional activities and ensure merchandising standards are maintained.

Skills

Strong communication

Active listening

Problem solving

Teamwork

Time management

Sales techniques

Education

High school diploma or equivalent

Tools

POS systems

CRM software

Job description

Job Description The Customer Sales Associate plays a crucial role in delivering exceptional service while driving sales and supporting customers throughout their purchase journey. This position requires strong product knowledge, effective communication, and the ability to manage transactions accurately. The associate acts as a key point of contact to ensure customer satisfaction and promote store offerings efficiently.

Responsibilities

• Engage with customers to understand their needs and provide appropriate product recommendations
• Process sales transactions accurately and efficiently using POS systems
• Maintain thorough knowledge of products and promotions to assist customers effectively
• Upsell and cross-sell products to maximize sales opportunities
• Handle customer inquiries and resolve complaints promptly and professionally
• Manage orders and coordinate with inventory or supply chain teams as needed
• Handle payments and ensure accurate cash handling procedures
• Implement promotional activities and ensure merchandising standards are maintained

Required Qualifications

• High school diploma or equivalent

Preferred Qualifications

• 1+ years experience in retail sales
• Familiarity with Point of Sale (POS) systems
• Experience with Customer Relationship Management (CRM) software
• Strong communication and active listening skills
• Proven problem solving abilities
• Knowledge of effective sales techniques
• Ability to work well in a team and manage time effectively
• Background in sales, customer service, or marketing

Company Description

Elevation Global is a fast-growing sales and marketing organization based in Austin, Texas, expanding to Arizona, specializing in customer acquisition, brand representation, and experiential marketing. We partner with leading brands to create meaningful, face-to-face customer experiences through retail events, promotional campaigns, and community-based marketing initiatives. Our approach combines hands-on training, performance-driven development, and leadership coaching to help both our clients and our people grow. At Elevation Global, we believe in developing talent from within. Team members gain practical experience in sales, marketing, customer engagement, campaign management, and leadership while working toward opportunities for increased responsibility and advancement. Our culture is built around growth, collaboration, accountability, and creating opportunities for ambitious individuals who want to develop professionally while contributing to measurable client results.