Customer-Centric Sales Specialist

Elevation Global Inc; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Elevation Global is seeking a Customer Sales Associate to deliver exceptional service while driving sales. You will engage customers, understand their needs, and guide them through the purchase journey with strong product knowledge and effective communication.

Responsibilities include processing transactions, maintaining knowledge of promotions, upselling, handling inquiries, and coordinating with inventory teams. A high school diploma is required, with preference for 1+ years in retail sales.

Qualifications

• High school diploma or equivalent.
• 1+ years experience in retail sales.
• Familiarity with POS systems.
• Experience with CRM software.
• Strong communication and active listening skills.
• Proven problem solving abilities.
• Knowledge of effective sales techniques.
• Ability to work well in a team and manage time effectively.
• Background in sales, customer service, or marketing.

Responsibilities

• Engage with customers to understand their needs and provide appropriate product recommendations.
• Process sales transactions accurately and efficiently using POS systems.
• Maintain thorough knowledge of products and promotions to assist customers effectively.
• Upsell and cross-sell products to maximize sales opportunities.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Manage orders and coordinate with inventory or supply chain teams as needed.
• Handle payments and ensure accurate cash handling procedures.
• Implement promotional activities and ensure merchandising standards are maintained.

Skills

Strong communication

Active listening

Problem solving

Teamwork

Time management

Sales techniques

Education

High school diploma or equivalent

Tools

POS systems

CRM software

Job description

Elevation Global is seeking a Customer Sales Associate to deliver exceptional service while driving sales. You will engage customers, understand their needs, and guide them through the purchase journey with strong product knowledge and effective communication.

Responsibilities include processing transactions, maintaining knowledge of promotions, upselling, handling inquiries, and coordinating with inventory teams. A high school diploma is required, with preference for 1+ years in retail sales.