Customer Sales Advisor – Retail & Fitting Expert

Halfords; Kent (AL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Store discount

Employee discounts

Health & wellbeing programme

Uniform supplied

Sharesave scheme

Cycle to Work

Wagestream access

Life Assurance

Job summary

Halfords is hiring retail sales assistants to deliver high-quality customer service in a fast-paced environment. You will learn product knowledge and the skills to explain our products and fitting services effectively.

Training is a strong focus, with opportunities to develop your career within Retail or elsewhere in the Group. The role demands proactive customer engagement and a willingness to work weekends on a rota basis.

Qualifications

• Experience delivering great customer service, ideally in a retail environment.
• Proactive approach to helping customers and understanding their needs.
• Strong problem solving skills.
• Willingness to work on a rota basis, including weekends.

Responsibilities

• Provide great customer service and product demonstrations to help customers choose the right items.
• Learn Halfords products and fitting services to confidently explain benefits to customers.
• Support training and development to progress within Retail or the Group.

Skills

Customer service

Customer focus

Problem solving

Weekend availability

Sales targets

Job description

Halfords is hiring retail sales assistants to deliver high-quality customer service in a fast-paced environment. You will learn product knowledge and the skills to explain our products and fitting services effectively.

Training is a strong focus, with opportunities to develop your career within Retail or elsewhere in the Group. The role demands proactive customer engagement and a willingness to work weekends on a rota basis.