Customer Sales Advisor - New Castle, DE

The Goodyear Tire & Rubber Company; New Castle (DE); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading tire and service provider is seeking a Customer Sales Advisor in New Castle, DE. This role involves building guest relationships, achieving sales goals, and providing outstanding service in a dynamic environment. Candidates must have prior guest service experience and a valid driver's license. This position offers an opportunity for hands-on experience and development within the company.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S.

Responsibilities

• Help drive and reach sales goals through guest interactions.
• Build guest relationships and ensure guest satisfaction.
• Understand and describe all warranties, advertising, and promotion.
• Take responsibility for guest interactions, including scheduling.
• Make recommendations to guests based on manufacturing recommendations.

Education

High School Diploma or GED

Job description

Overview

Join to apply for the Customer Sales Advisor - New Castle, DE role at The Goodyear Tire & Rubber Company.

As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Goodyear. More Driven.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, including handling tires and wheels, standing, bending, and squatting

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, able to follow through and demonstrate responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Store locations may be open 7 days a week, including weekends and some holidays
• Commitment to following established safety policies and procedures

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.