Customer Sales Advisor - Rochester, NY

The Goodyear Tire & Rubber Company; Town of Irondequoit (NY); Vor Ort; USD 30.000 - 45.000; Vollzeit

Zusammenfassung

The Goodyear Tire & Rubber Company is looking for a Customer Sales Advisor in its New York location. This role involves driving sales through guest interactions and ensuring satisfaction by understanding their needs.

Candidates should have prior guest service experience and a valid driver's license. The position requires strong communication skills and teamwork to succeed in a fast-paced environment. Apply today to join a team that invests in your success!

Qualifikationen

• Prior guest service experience required.
• Must be 18 years of age.
• Valid driver's license is necessary.

Aufgaben

• Drive sales goals through guest interactions.
• Build relationships and ensure guest satisfaction.
• Understand and describe warranties and promotions.

Kenntnisse

Guest service experience

Sales abilities

Teamwork

Communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

Overview

As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience
• Spanish speaking preferred

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process

• Within 5 minutes of applying, you\'ll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you\'ll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter\'s contact detail for assistance.