Customer Sales Advisor - Catonsville, MD

The Goodyear Tire & Rubber Company; Catonsville (MD); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Paid sick and vacation time

Job summary

A leading tire company in Catonsville, MD is hiring a Customer Sales Advisor. This role involves driving sales through customer interactions, building guest relationships, and managing service processes. Candidates should have prior guest service experience and a valid driver’s license. The position offers a pay range of $19.00 to $21.00 per hour and a comprehensive benefits package, including medical and tuition assistance.

Qualifications

• Prior guest service experience is required.
• Valid driver’s license needed.
• Must be at least 18 years of age.

Responsibilities

• Drive and reach sales goals through guest interactions.
• Build guest relationships and ensure satisfaction.
• Manage guest interactions from check-in to check-out.

Skills

Guest service experience

Strong communication skills

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Overview

Customer Sales Advisor, Catonsville, MD – The Goodyear Tire & Rubber Company. IMMEDIATELY HIRING – APPLY TODAY. The position offers a pay range of $19.00 - $21.00 per hour with a comprehensive benefits package including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, paid sick and vacation time, and tire discounts. Goodyear operates more than 580 tire and auto service centers nationwide and provides training and opportunities for career advancement.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by understanding their needs
• Understand and describe warranties, advertising, and promotion of products and services
• Manage guest interactions from initial experience through completed service, including checking in, scheduling appointments, estimating time requirements, and checking out
• Make recommendations to guests based on manufacturer guidelines
• Promote self-development by utilizing company-provided training tools
• Maintain a clean and safe work and guest area
• Perform manual tasks for extended periods, including lifting tires and wheels, standing, bending, and squatting

Basic Qualifications

• Prior guest service experience
• Valid driver’s license
• Must be at least 18 years of age
• No relocation offered
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independent motivation to produce results
• Hard-working, responsible, dependable, conscientious, with good communication and teamwork
• Ability to review, analyze, and interpret information to identify problems and make decisions
• Ability to read and follow procedures and guidelines
• Stores may be open 7 days a week, including weekends and some holidays
• Commitment to following established safety policies and procedures

About Goodyear

Goodyear is one of the world’s largest tire companies with operations worldwide. The company emphasizes training, career advancement, and a fast-paced, team-oriented environment. Equal Employment Opportunity and Affirmative Action Employer. For accessibility or application assistance, contact the provided support lines as needed.