Customer Sales Advisor - Kansas City, MO

The Goodyear Tire & Rubber Company; Claycomo (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Customer Sales Advisor to join their team in Claycomo, Missouri. This role is pivotal in driving sales through guest interactions and maintaining guest satisfaction. The successful candidate will have prior guest service experience and a valid driver's license.

Responsibilities include assisting with tire and service sales, scheduling appointments, and promoting self-development using company training tools. The position requires commitment to safety policies and a strong work ethic. Join us for a competitive package and a supportive environment.

Qualifications

• Candidates must be legally authorized to work in the U.S. without company sponsorship.
• Must be at least 18 years of age.
• Valid driver's license is required.

Responsibilities

• Help drive and reach sales goals through guest interactions.
• Build guest relationships to ensure satisfaction.
• Make recommendations based on manufacturing recommendations.

Skills

Prior guest service experience

Strong work ethic

Ability to communicate

Problem-solving

Education

High School Diploma or GED

Job description

Overview

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay and a comprehensive benefits package. Responsibilities and requirements describe the role of a Customer Sales Advisor in Goodyear Auto Service centers.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include lifting tires and wheels, standing, bending, and squatting

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience
• Spanish speaking preferred

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Store locations may be open 7 days a week, including weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process

• Within 5 minutes of applying, you will receive an email and text with a link to complete the prescreen questionnaire on any device
• If you pass, you will receive an invitation to schedule a phone or in-person interview
• Your Goodyear application dashboard shows status updates and your recruiter"s contact details for assistance