Customer Sales Advisor - Glen Allen, VA

The Goodyear Tire & Rubber Company; Glen Allen (VA); On-site; USD 17,908 - 34,440; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Customer Sales Advisor to gain hands-on experience in a Goodyear Auto Service center, delivering outstanding service while building meaningful connections with guests. You will learn about quality, sales, and profitability and contribute within a team environment.

Compensation includes a pay range and benefits; training for technicians, sales, and management positions is provided, with opportunities for career advancement for hardworking team

Qualifications

• Prior guest service experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure satisfaction by understanding their needs.
• Describe all warranties, advertising, and promotions of products and services.
• Take responsibility for guest interactions from initial experience through completion of service: checking in, scheduling appointments, estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations.
• Utilize company training tools to promote self‑development.
• Maintain a clean and safe work and guest area.
• Perform manual tasks, including light and heavy lifting of consumer tires and wheels, standing, bending, and squatting.

Skills

Guest service experience

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Pay range for this position is $13.27 – $24.66/hr. Base pay offered may vary depending on factors such as job‑related knowledge, skills, experience, and market location. Selected candidates may be eligible for benefits including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, and tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. We invest in you and your future by providing excellent training for technician, sales team and management positions. We offer career advancement opportunities for hardworking team players who deliver results.

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in a Goodyear Auto Service center by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and learn how to be successful in a team environment.

Responsibilities

• Drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure satisfaction by understanding their needs.
• Describe all warranties, advertising, and promotions of products and services.
• Take responsibility for guest interactions from initial experience through completion of service: checking in, scheduling appointments, estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations.
• Utilize company training tools to promote self‑development.
• Maintain a clean and safe work and guest area.
• Perform manual tasks, including light and heavy lifting of consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• Previous automotive guest service experience.
• Previous tire sales experience.

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker who works diligently to get tasks done and demonstrates responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Stores may be open seven days a week, including weekends and some holidays.
• Commitment to following established safety policies and procedures.