Customer Sales Advisor - Baltimore, MD

Goodyear Dunlop Tires Germany GmbH; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading tire company is looking for a Customer Sales Advisor for their Auto Service center. The role involves engaging with customers, driving sales, ensuring satisfaction, and providing support through various tasks related to tire services. Candidates should have experience in guest services and possess strong communication skills. Join us to make a real impact in your community and enjoy benefits such as medical, dental, and 401(k).

Benefits

Medical, prescription, dental, vision benefits

401(k) plan

Life insurance

Disability coverage

Tuition assistance

Sick and vacation time

Tire discounts

Qualifications

• Prior guest service experience in a related field.
• Must have a valid driver's license and be at least 18 years old.
• Strong work ethic, responsible, and dependable.

Responsibilities

• Drive sales goals through guest interactions including tire and service sales.
• Build guest relationships to ensure satisfaction.
• Handle guest interactions from initial experience through completed service.

Skills

Guest service experience

Communication

Teamwork

Education

High School Diploma or GED

Job description

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Location:

Baltimore, MD, US, 21230

Company: Goodyear

Goodyear. More Driven.

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

The pay range for this position is $19.00 - $21.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

General Description:

As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but not be limited to:

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service,
• including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• High School Diploma or GED

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46facilities in21countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.

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Nearest Major Market: Baltimore
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