Customer Relationship Coordinator - Fast-Paced Retail

Ashley, Southeastern VA; Virginia Beach (VA); On-site; USD 12,600 - 15,400; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short term & long term Disability

PTO & Sick Days

Employee Discount

Employee Assistance Program

401k

Job summary

A regional company in Virginia Beach is seeking a Customer Relationship Coordinator for an entry-level, full-time position. The role involves processing customer-financed contracts, maintaining records, and addressing customer concerns. Applicants should have customer service experience, strong phone etiquette, and proficiency in Microsoft Office. Benefits include medical, dental, and a 401k plan. This position is ideal for someone eager to advance in customer service and account management.

Qualifications

• Entry-level position perfect for someone eager to grow in customer service.
• Previous experience in retail or call center preferred.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Greet and assist guests in a professional manner.
• Open and manage new guest accounts; explain products and services.
• Resolve customer concerns and maintain accurate records.

Skills

Customer service experience

Phone etiquette

Active listening skills

Proficiency in Microsoft Office

Multi-tasking

Problem-solving skills

Interpersonal communication

Education

High school diploma or GED

Job description

A regional company in Virginia Beach is seeking a Customer Relationship Coordinator for an entry-level, full-time position. The role involves processing customer-financed contracts, maintaining records, and addressing customer concerns. Applicants should have customer service experience, strong phone etiquette, and proficiency in Microsoft Office. Benefits include medical, dental, and a 401k plan. This position is ideal for someone eager to advance in customer service and account management.