Customer Relationship Associate (Teller) - Full-time

First Federal Community Bank; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision Insurance

401k with generous match

Paid time off after 90 days

Volunteer time

Job summary

First Federal Community Bank in Mt. Hope, OH seeks a Customer Relationship Associate (Teller) to deliver friendly service and accurate transactions in a full-time role. You will welcome customers, process deposits and withdrawals, and assist with online banking and debit services.

No prior banking experience is required as comprehensive training is provided. The position emphasizes relationship-building, reliability, and a stable schedule with limited weekend hours.

Qualifications

• High school diploma or equivalent is required.
• Customer service or people-focused experience is preferred.
• Strong attention to detail and basic computer skills are required.
• Willingness to learn and grow within the role.
• Positive attitude and reliability are essential.

Responsibilities

• Welcome customers and create a positive, friendly experience.
• Process deposits, withdrawals, and other transactions accurately.
• Answer questions and help customers find solutions in person and over the phone.
• Support online banking, debit card, and account service needs.
• Balance your cash drawer and maintain a clean work area.
• Build relationships with customers and your team.

Skills

Customer service

Attention to detail

Basic computer skills

Willingness to learn

Positive attitude

Education

High school diploma or equivalent

Job description

Open Opportunity: Customer Relationship Associate (Teller) - Full-time
FLSA Classification: Non-Exempt, Hourly Position
Location: First Federal Community Bank, 7790 County Rd 77, Mt. Hope, OH 44660

Start a meaningful career with a schedule you can count on.

Join First Federal Community Bank and make a difference every day by building relationships, helping customers, and supporting your local community.

No prior banking experience required, we provide comprehensive training and ongoing support!

Why Join Us?

• Consistent Schedule: Enjoy a predictable schedule with no rotating shifts, so you can plan your life with confidence.
• Weekends: We are only open a half-day on Saturdays and always closed on Sundays.
• Holidays: You will have up to 11 paid holidays
• Benefits: Health, Dental, Vision and 401k with generous Bank Match*
• Paid time Off: Generous amount of paid time off available after 90 days of employment - plus paid volunteer time to support non-profits important to you.
• Professional Growth: We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on-the-job training for skill building.
• Great Place to Work Perks: Birthday recognition, Milestone anniversary recognition, Annual wellness fair, loan discounts, deposit account perks, On-site fitness center in North Dover
• *Eligibility requirements

What You'll Do:

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

What We're Looking For:

• High school diploma or equivalent
• Customer service or people-focused experience
• Strong attention to detail and basic computer skills
• Willingness to learn and grow
• Positive attitude and reliability

A Great Fit If You:

• Enjoy working with people and building relationships
• Want consistent hours and job stability
• Are looking to grow into a long-term career
• Have retail, food service, cashiering, or customer service experience

Ready to Apply?

If you are looking for a role where you are known by name, supported by your team, and a part of something meaningful, we'd love to talk with you! Apply today!

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First Federal Community Bank is an equal employment opportunity employer.