Customer Relationship Associate (Teller) - Full-time

First Federal Community Bank; Mount Hope (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k with bank match

Paid time off after 90 days

On-site fitness center

Professional growth opportunities

Job summary

First Federal Community Bank in Mount Hope, OH is hiring a Customer Relationship Associate (Teller) to greet customers, process transactions, and support online banking. The role emphasizes building relationships and delivering friendly service, with a consistent schedule.

No banking experience required; we provide comprehensive training and opportunities for growth at our Dover, Ohio headquarters, with benefits including health, dental, vision, 401k, and paid time off.

Qualifications

• High school diploma or equivalent required.
• Customer service or people-focused experience preferred.
• Strong attention to detail and basic computer skills.
• Willingness to learn and grow in a banking environment.
• Positive attitude and reliability.

Responsibilities

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

Skills

Customer service

Attention to detail

Basic computer skills

Willingness to learn

Reliability

Education

High school diploma or equivalent

Job description

Open Opportunity: Customer Relationship Associate (Teller) - Full-time
FLSA Classification: Non-Exempt, Hourly Position
Location: First Federal Community Bank, 7790 County Rd 77, Mt. Hope, OH 44660

Start a meaningful career with a schedule you can count on.

Join First Federal Community Bank and make a difference every day by building relationships, helping customers, and supporting your local community.

No prior banking experience required, we provide comprehensive training and ongoing support!

Why Join Us?

• Consistent Schedule: Enjoy a predictable schedule with no rotating shifts, so you can plan your life with confidence.
• Weekends: We are only open a half-day on Saturdays and always closed on Sundays.
• Holidays: You will have up to 11 paid holidays
• Benefits: Health, Dental, Vision and 401k with generous Bank Match*
• Paid time Off: Generous amount of paid time off available after 90 days of employment - plus paid volunteer time to support non-profits important to you.
• Professional Growth: We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on-the-job training for skill building.
• Great Place to Work Perks: Birthday recognition, Milestone anniversary recognition, Annual wellness fair, loan discounts, deposit account perks, On-site fitness center in North Dover
• *Eligibility requirements

What You'll Do:

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

What We're Looking For:

• High school diploma or equivalent
• Customer service or people-focused experience
• Strong attention to detail and basic computer skills
• Willingness to learn and grow
• Positive attitude and reliability

A Great Fit If You:

• Enjoy working with people and building relationships
• Want consistent hours and job stability
• Are looking to grow into a long-term career
• Have retail, food service, cashiering, or customer service experience

Ready to Apply?

If you are looking for a role where you are known by name, supported by your team, and a part of something meaningful, we'd love to talk with you! Apply today!

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First Federal Community Bank is an equal employment opportunity employer.