Customer Relations Specialist — Growth & Paid Time Off

Amanda Elam - State Farm Agent; Fort Wayne (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Opportunity for advancement

Job summary

Amanda Elam - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences in our Fort Wayne, IN agency. You will handle inquiries, coordinate with team members, and anticipate community needs to support growth.

This role emphasizes empathy, customer focus, and contributing to agency success. We anticipate internal growth opportunities for driven, sales-minded candidates, with compensation around $40,000 per year.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Customer service experience

Calm under pressure

Job description

Amanda Elam - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences in our Fort Wayne, IN agency. You will handle inquiries, coordinate with team members, and anticipate community needs to support growth.

This role emphasizes empathy, customer focus, and contributing to agency success. We anticipate internal growth opportunities for driven, sales-minded candidates, with compensation around $40,000 per year.