Customer Relations Specialist - Flexible Schedule & Growth

Robin Lonas - State Farm Agent; Juneau (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Robin Lonas - State Farm Agent in Alaska is looking for a Customer Relations Representative to deliver exceptional client experiences and support a growing agency. You will resolve inquiries, maintain records, and work with team members to ensure satisfaction across the community.

This role offers a friendly, flexible work environment and opportunities for advancement. Prior customer service is a plus, and you will thrive in a supportive office that values balance, growth, and service to

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Stress management

Job description

Robin Lonas - State Farm Agent in Alaska is looking for a Customer Relations Representative to deliver exceptional client experiences and support a growing agency. You will resolve inquiries, maintain records, and work with team members to ensure satisfaction across the community.

This role offers a friendly, flexible work environment and opportunities for advancement. Prior customer service is a plus, and you will thrive in a supportive office that values balance, growth, and service to