Customer Relations Specialist

Spee-Dee Delivery Service; Saint Cloud (MN); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Time Off (PTO)

401(k) Plan

Quarterly Bonuses

Job summary

Spee Dee Delivery Service in Saint Cloud, MN is seeking a Customer Relations Assistant to provide administrative support in the Customer Relations department. You will respond to inquiries from the sales team, support customers with services and quotes, and help distribute information packets to prospects.

The role requires excellent written and spoken communication, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Sales or marketing experience preferred.

Responsibilities

• Respond to sales department inquiries via email, phone, and mail.
• Support existing and new customers regarding services and quotes.
• Distribute mass mailings and send information packets to potential customers.
• Conduct outbound prospecting and follow-up calls to generate new business.
• Update customer accounts and enter new shipping accounts for accurate billing.
• Handle a high volume of calls in a fast-paced environment with professional service.
• Prioritize and manage multiple tasks to meet deadlines and department needs.
• Collaborate with team and communicate effectively.
• Perform other related duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Sales software

Job description

Spee Dee Delivery Service in Saint Cloud, MN is seeking a Customer Relations Assistant to provide administrative support in the Customer Relations department. You will respond to inquiries from the sales team, support customers with services and quotes, and help distribute information packets to prospects.

The role requires excellent written and spoken communication, strong organizational skills, and proficiency with Microsoft Office.