Customer Relations & Sales Associate

Prime Nexus Inc; Montgomery (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

Prime Nexus Inc in Montgomery, AL is hiring a full-time Customer Relations & Sales Associate. This entry-level role focuses on face-to-face interaction, product explanations, and delivering a positive customer experience in busy retail environments.

You will receive hands-on training and ongoing coaching to develop skills in customer service, sales, and leadership, with clear opportunities for advancement as you gain experience.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional demeanor.
• Comfortable speaking with customers face-to-face.
• Reliable and a team player.
• Motivated to learn and improve.
• Customer service or sales experience is helpful but not required.

Responsibilities

• Engage with customers face-to-face in retail locations.
• Provide friendly and professional customer service.
• Explain client products, services, promotions, and options.
• Answer customer questions and identify solutions.
• Assist with enrollment and sales transactions.
• Represent client brands professionally within retail environments.
• Work with team to meet individual and team goals.
• Learn basic sales, customer acquisition, and account management techniques.
• Participate in ongoing training and professional development.
• Develop leadership and team management skills as you progress.

Skills

Communication skills

People skills

Teamwork

Motivation to learn

Professional attitude

Job description

Customer Relations & Sales Associate

PRIME NEXUS INC is hiring a full-time Customer Relations & Sales Associate to join our team in Montgomery, AL. This entry-level position is ideal for someone who enjoys working with people, has a positive and outgoing personality, and is interested in building experience in customer service, sales, and leadership.

Our team works directly with customers in high-traffic retail environments throughout the Montgomery area. Associates help represent our clients by speaking with customers face-to-face, explaining available products and services, answering questions, and creating a positive customer experience.

No previous sales or marketing experience is required. We provide hands-on training and ongoing coaching to help new team members learn the role and develop professionally.

What You'll Do

• Engage with customers face-to-face in retail locations

• Provide friendly and professional customer service

• Explain client products, services, promotions, and available options

• Answer customer questions and help identify appropriate solutions

• Assist with customer enrollment and sales transactions

• Represent client brands professionally within retail environments

• Work alongside team members to meet individual and team goals

• Learn basic sales, customer acquisition, and account management techniques

• Participate in ongoing training and professional development

• Develop leadership and team management skills as you progress

What We're Looking For

• Strong communication and people skills

• Friendly, outgoing, and professional attitude

• Comfortable speaking with customers face-to-face

• Reliable and able to work as part of a team

• Motivated to learn and improve

• Goal-oriented with a strong work ethic

• Customer service, retail, hospitality, or sales experience is helpful but not required

Training & Growth

This is an entry-level opportunity with room for advancement. New team members begin by learning customer service, product knowledge, sales, and daily retail operations.

As you gain experience and demonstrate strong performance, additional training may include:

• Team leadership

• Coaching and mentoring

• Performance management

• Campaign coordination

• Customer acquisition strategy

• Daily business operations

Our goal is to provide team members with the skills and experience needed to take on greater responsibility as they grow within the company.