Customer Relations & Retention Pro — Flexible Schedule

Cliffordwilcox; Roswell (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm agency in Roswell, GA is seeking a Customer Relations Representative to provide exceptional customer service and support. The role involves managing inquiries, maintaining customer records, and coordinating with team members. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary, performance-based bonuses, and opportunities for growth are offered.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

A State Farm agency in Roswell, GA is seeking a Customer Relations Representative to provide exceptional customer service and support. The role involves managing inquiries, maintaining customer records, and coordinating with team members. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary, performance-based bonuses, and opportunities for growth are offered.