Customer Relations Representative - State Farm Agent Team Member

Askfernanda; Orlando (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company is looking for a Customer Relations Representative to join their team. In this full-time role, you will enhance client relations and provide exceptional customer service while helping people navigate their insurance needs. The ideal candidate is sociable, sales-minded, and eager to grow within the agency, all while making a positive impact in the community.

Benefits

Group Life Insurance Benefits

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Experience in sales preferred (outside/inside sales, retail, telemarketing).
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service and able to anticipate customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Communication

Sales experience

Customer service

Marketing interest

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Boca Raton, FL

• Group Life Insurance Benefits
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member for Fernanda Macedo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation: $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.