Customer Relations Representative - State Farm Agent Team Member

Insuranceofeverett; Washington; On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Competitive salary

Training & development

Employee discounts

Job summary

A local insurance agency is seeking a Customer Relations Representative to build customer relationships and deliver exceptional service. The role involves responding to inquiries about insurance, assisting with claims, and representing the agent at community events. Candidates should possess strong interpersonal and communication skills, be detail-oriented, and able to multitask. Expected compensation ranges from $18.00 to $25.00 per hour.

Qualifications

• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Work with the agent to support local community events.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Job description

Overview

Customer Relations Representative - State Farm Agent Team Member

Full Time in Everett, WA

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Competitive salary
• Training & development
• Employee discounts

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $18.00 - $25.00 per hour

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