Customer Relations Representative - State Farm Agent Team Member

Joseph Czaja - State Farm Agent; Village of Depew (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Joseph Czaja - State Farm Agent is seeking a Customer Relationship Manager in Village of Depew, NY. This role focuses on creating exceptional client experiences and enhancing career growth through customer support.

Ideal candidates will possess strong communication skills and a customer service background, driving customer retention and collaborating effectively with team members.

Benefits include performance-based bonuses, flexible scheduling, and opportunities for advancement.

Qualifications

• Preferred experience in customer service.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Relationship Manager with Joe Czaja State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.