Customer Relations Representative - State Farm Agent Team Member

State Farm; Selbyville (DE); Vor Ort; USD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Zusammenfassung

State Farm Agent Team Member

State Farm is seeking a Customer Relations Representative to deliver exceptional client experiences, resolve inquiries, and coordinate with agency teammates to support community members. This role emphasizes customer focus and opportunities for growth within a trusted insurance brand.

Qualifikationen

• Excellent customer service and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to handle high-stress situations professionally.

Aufgaben

• Manage customer inquiries and resolve issues.
• Assist clients with policy changes and inquiries.
• Assist clients with the insurance claim process.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Customer service

Problem solving

Attention to detail

Time management

Jobbeschreibung

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Billy Reese - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Assist clients with policy changes and inquiries.
• Assist clients with the insurance claim process.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Excellent customer service and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to handle high-stress situations professionally.