Customer Relations Representative - State Farm Agent Team Member

Edwarddominey; Pace (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Career advancement

Paid time off

Training & development

Company events

Signing bonus

Job summary

Edward Dominey - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, maintain records, and assist with retention efforts while collaborating with team members to meet community needs.

We anticipate growth opportunities for driven, service-focused candidates in a fast-paced environment that values empathy and reliability in everyday interactions.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Customer service

Problem solving

Calm under pressure

Job description

Benefits

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Company parties


• Signing bonus

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Edward Dominey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.

Edward Dominey - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.