Customer Relations Representative - State Farm Agent Team Member

Bartzinsurance; Overland Park (KS); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Overland Park, KS seeks a Customer Relations Representative to deliver exceptional customer experiences. You will handle inquiries, coordinate with agency teammates, and help meet community needs while driving growth.

This full-time role offers advancement opportunities, a flexible schedule, and paid time off as part of a supportive team within a local State Farm agency.

Qualifications

• Clear communication and problem solving skills.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Education

Customer service experience

Tools

CRM systems

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Overland Park, KS

Replies within 24 hours

• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Alec Bartz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $55,000.00 - $70,000.00 per year

Responsive recruiter Replies within 24 hours

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none