Customer Relations Representative - State Farm Agent Team Member

Robertpalmiotto; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to enhance customer experiences and drive growth within their insurance agency. This full-time role offers a dynamic environment where you'll resolve inquiries, maintain customer records, and collaborate with team members to ensure satisfaction. With opportunities for advancement and a focus on personal development, this position is perfect for empathetic individuals eager to make a difference in their community. Join a team dedicated to providing exceptional service and enjoy a competitive salary along with a range of benefits.

Benefits

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fort Lauderdale, FL

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Robert Palmiotto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $60,000.00 - $90,000.00 per year

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Note: State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.