Customer Service Representative - State Farm Agent Team Member

Craig Duncan Insurance Inc; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Relations Representative to join their team. This role offers a unique opportunity to engage with customers, providing them with valuable insights into insurance options while ensuring exceptional service. Ideal candidates are motivated self-starters who thrive in a fast-paced environment and are passionate about helping others manage risks and achieve their dreams. With excellent income potential and opportunities for growth within the agency, this position is perfect for those looking to make a meaningful impact in their community.

Benefits

Bonus based on performance

Donation matching

Health insurance benefits

SIMPLE IRA retirement plan

Paid time off

Valuable experience

Growth potential

Qualifications

• Excellent interpersonal and communication skills are essential.
• Proactive problem-solving and customer service dedication are key.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Customer Service

Detail-oriented

Education

Personal Lines Licenses

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Clearwater, FL

• Bonus based on performance
• Donation matching

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Health insurance benefits
• SIMPLE IRA retirement plan
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my Agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams
• People-oriented
• Detail-oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Personal Lines Licenses (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $50,000.00 - $70,000.00 per year