Customer Relations Representative - State Farm Agent Team Member

Marknguyeninsurance; Oregon (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Flexible schedule

Training & development

Job summary

A local insurance agency in Portland, OR, seeks a Customer Relations Representative to enhance customer interactions and drive agency growth. This full-time role offers competitive compensation and a variety of benefits, including health insurance and a flexible schedule. Ideal candidates will have excellent communication skills and a dedication to customer service.

Qualifications

• Experience in sales (preferred in various forms).
• Excellent communication skills - written, verbal, and listening.
• Able to anticipate and relate to customer needs.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Promote long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication

Customer service dedication

Proficiency in Spanish

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Portland, OR. Replies within 24 hours

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member for Mark Nguyen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer
• Proficiency in Spanish is preferred

Compensation $35,000.00 - $55,000.00 per year

BENEFITS:

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none