Customer Relations Representative - State Farm Agent Team Member

Jameschrisman; Bend (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Performance-based bonus

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Bend, OR is seeking a Customer Relations Representative to enhance client relations and support business operations. The ideal candidate will have sales experience and excellent communication skills to provide top-notch customer service. This role offers a salary between $45,000 and $60,000, along with a flexible schedule and various benefits.

Qualifications

• Experience in sales (preferably outside or inside sales, retail, or telemarketing).
• Interest in marketing products and services based on customer needs.
• Able to anticipate and effectively relate to customer needs.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bend, OR

Replies within 24 hours

Benefits

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As an Customer Relations Representative – State Farm Agent Team Member for James Chrisman – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation $45,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.