Customer Relations Representative - State Farm Agent Team Member

Amy Henry - State Farm Agent; Noblesville (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hourly Plus Commission

Licensing Paid

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

Amy Henry - State Farm Agent in Noblesville, IN, is seeking a Customer Relations Representative to enhance client relations and promote agency offerings. You will play a vital role in connecting customer needs with agency services and fostering lasting relationships.

The ideal candidate will have a background in sales, excellent communication skills, and a dedication to customer service. This position offers competitive pay, flexible scheduling, and opportunities for advancement.

Qualifications

• Experience in sales preferred (retail, telemarketing, etc.).
• Interest in marketing based on customer needs.
• Ability to anticipate and effectively relate to customers.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Benefits

• Hourly Plus Commission
• Licensing Paid
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Amy Henry - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer