Customer Relations Representative - State Farm Agent Team Member

Logan Ball - State Farm Agent; Moberly (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Logan Ball - State Farm Agent is seeking a Customer Relations Representative to generate exceptional customer experiences and support the growth of the agency. You will play a key role in resolving inquiries, coordinating with team members, and anticipating community needs.

The ideal candidate will possess strong attention to detail and customer service skills, driving success while engaging with clients. We look forward to connecting with a dedicated and empathetic candidate ready to pursue internal growth opportunities.

Qualifications

• Strong communication and problem-solving skills.
• Customer service experience preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Training & development

As a Customer Relations Representative with Logan Ball State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.